Gwinnett County’s growing population of older adults highlights opportunities to support how residents connect with services provided by the county, nonprofit organizations, and government agencies. More than 12.2% of Gwinnett residents are age 65+ (U.S. Census Bureau, 2023). Health and Human Services, Senior Services, and local nonprofits offer programs that promote health, independence, and quality of life. Yet many older adults struggle to access these resources because so much information now requires online navigation, digital forms, or app‑based systems.
Transportation is a clear example. Many transportation options rely on online trip planning or smartphone‑based scheduling. Limited technology skills, lack of internet access, or not having a device can prevent seniors from using transportation that supports medical care, food access, and community engagement. National research shows that reliable transportation is linked to better health outcomes and independence for older adults (National Aging and Disability Transportation Center, 2023).
United Council for Aging (UCAGING) complements these existing efforts by helping seniors and their families connect to services already available to them. UCAGING provides bilingual assistance, personalized guidance, and trusted community outreach for residents who need extra support navigating technology or understanding how to access county, nonprofit, and government programs.
